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SHIPPING & RETURN

SHIPPING & RETURN

At Azyaa Noor we strongly commit to offering you exceptional service, striving to assure our customers receive their orders on time and without any hassle. Our shipping policy outlines the terms and conditions that are associated with and carried out throughout our shipping process.

Order Processing Time

The orders are typically processed and shipped within a couple of days from the date of checkout.

Any orders placed on weekends and holidays will be processed on the next business day following the weekend

Carriers and Delivery

Building trust has been our priority and we use reputable carriers to ensure safe and timely delivery.

Tracking your order

As soon as your order is shipped, you will receive a confirmation email that will be sent to you with your tracking information. You can keep track of your shipment with the information on your order

Lost or Stolen Packages

Once the shipment leaves our facility, we are not responsible for lost or stolen packages. If you believe the package was stolen or lost during the shipment you can contact the carrier to carry out the necessary investigation

Returns and Refunds

At Azyaa Noor, we maintain a simple and strict return policy:

ALL SALES ARE FINAL

We regret to inform you that, as a company practice, we do not accept any returns or exchanges for any of the products we offer. This policy is in place to guarantee the high quality and integrity of our merchandise. All items purchased from us are brand new and have never been worn, ensuring that our customers receive products in pristine condition.

Why Do We Have This Policy?

Quality Assurance: By adhering to a no returns or exchanges policy, we can maintain the quality of our products and ensure that every item shipped is in perfect condition.

Hygiene and Safety: For hygiene and safety reasons, we cannot accept returns on items that have been in contact with the skin.

Fair Pricing: Keeping our policy intact allows us to offer competitive pricing to all our customers.


Product Condition

All items we sell are brand new and have never been worn.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of receiving the item with clear photos of the issue. We will work with you to address the problem.

For any inquiries or assistance, please reach out to our customer support team.

Thank you for choosing Azyaa Noor.

Contact Information

If you have any questions or concerns about our shipping policy, please contact our customer service team at Azyaanoor@gmail.com